Understanding Salesforce AgentForce: The Next Frontier in Empowering Agents

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Salesforce Agentforce, though relatively new in the Salesforce ecosystem, is garnering significant attention, especially among organizations that manage large teams of agents, whether they are customer service representatives, field service personnel, or sales agents. This tool is positioned to revolutionize the way companies leverage their agents, focusing on empowerment, efficiency, and scalability. In this article, … Read more

Why CodeScan Cloud is a Better Alternative to PMD for Salesforce Code Quality

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1. Salesforce-Specific Rule Set CodeScan Cloud: CodeScan Cloud is purpose-built for Salesforce, offering an extensive set of rules specifically designed for Apex, Visualforce, Lightning Web Components (LWC), and Salesforce metadata. This makes it particularly adept at identifying Salesforce-specific issues such as violations of governor limits, improper use of SOQL queries, or unoptimized triggers. These tailored … Read more

How to Make Callouts from Salesforce: Apex and Declarative Methods

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Salesforce provides multiple ways to make HTTP callouts to external services, both using Apex code and declarative tools like External Services and Named Credentials. This tutorial will cover both methods in detail, with examples to help you implement them. 1. Making Callouts Using Apex Step 1: Create an Apex Class To make an HTTP callout … Read more

Salesforce Flow Types & Use Cases

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Salesforce offers several types of flows, each with its own use cases and advantages. Here’s a breakdown of the different flow types and when to use each: 1. Screen Flows Description: Screen Flows are interactive flows that require user input through screens. They can be used to guide users through a series of steps, collect … Read more

12 Apex Development Best Practices

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Apex is a powerful and strongly typed programming language used in Salesforce development. Here are some best practices to follow when working with Apex: Bulkify Your Code: Ensure your Apex code can handle multiple records at once to avoid hitting governor limits. Use loops to process data in bulk and avoid SOQL queries or DML … Read more

Separations of concerns in Salesforce development

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The concept of SOC, or Separation of Concerns, is a software design principle that promotes the modularization of code into distinct sections, each handling a specific aspect of the application’s functionality. This separation makes the code more organized, easier to manage, and more scalable. In Salesforce, applying SOC helps to create a cleaner, more efficient … Read more

Introduction to FinancialForce Design Patterns

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FinancialForce Apex Common Library offers a robust framework for Salesforce developers to streamline complex development tasks, improve code quality, and facilitate better maintenance. The library incorporates several design patterns that align with object-oriented best practices, aiding developers in creating scalable and robust applications on the Salesforce platform. 1. Service Layer Pattern Definition: This pattern organizes … Read more

Salesforce Connect: An In-Depth Guide to Best Practices and Tips

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Salesforce Connect is a potent tool that allows Salesforce users to access and interact with external data as if it were native to Salesforce. Leveraging the Open Data Protocol (OData), Salesforce Connect enables real-time access to external data sources such as ERP systems, databases, and other applications without the need to import the data into … Read more